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Powerful Reporting &
Analytics Software

Reporting
Software

View and investigate all button calls received with our reporting tool. Measure response times and improve efficiency with the data our software tool provides.

Live-View
Table

View calls received in real-time using the 'table view' feature. Open & unanswered calls will reflect on the table, helping you to quickly identify where reaction is needed.

Analytical
Reports

Draw reports and export them to all major formats, including PDF & Excel. Compare time periods against different areas and departments or even shifts.

Media
Display Screens

Manage your slideshows and media content from one central place on the dashboard, anywhere with an internet connection.

A thumbnail image for the reporting software video.

Reporting Software In Action

Watch our video and see how our software can help you to make more efficient choices by analyzing the reporting data. With a user-friendly interface and support when you need it, drawing reports with ease. See for yourself how we can transform the way you work with data!

Explore our plans

Our plans are available on monthly or annual commitments and require that you already have a compatible Vellux system installed.

Upgrades:

Should you require any additional
screens, they are R200 /month
additional.

CLASSIC

R200 /month

R2200 annually

For Queue & Media Management

ELEGANCE

R400 /month

R4400 annually

For Reporting and Analytics Data

AVANTGARDE

R600 /month

R6600 annually

Reporting and Media Management
Dedicated Support with Updates and Bug Fixes.
Access to Media Management Tools to create slideshows and media display screens.
Access to Live Ribbon Response tiles that show active call data until the call is canceled.
Queue management (“Next Customer Please”) with voice customization.
Export of a summary report of all calls, areas and departments. Indications for average response and performance.
Access to Live Table to monitor calls in real-time and export reports in PDF, Excel & CSV.
Filter data by date, location, area or department on the live table to fine tune your searches.
Ready to get Started ?
Get Started Now

EXPLORE OUR PLANS

Our plans are available on monthly or annual commitments and require that you already have a compatible Vellux system installed.

CLASSIC

R200 /month

R2200 annually

For Queue & Media Management
  • Dedicated Support with Updates and Bug Fixes.
  • Access to Media Management Tools to create slideshows and media display screens.
  • Access to Live Ribbon Response tiles that show active call data until the call is canceled.
  • Queue management ("Next Customer Please") with voice customization.
Get Started With Classic

ELEGANCE

R400 /month

R4400 annually

For Reporting and Analytics Data
  • Dedicated Support with Updates and Bug Fixes.
  • Export of a summary report of all calls, areas and departments. Indications for average response and performance.
  • Access to Live Table to monitor calls in real-time and export reports in PDF, Excel & CSV.
  • Filter data by date, location, area or department on the live table to fine tune your searches.
Get Started With Elegance

AVANTGARDE

R600 /month

R6600 annually

For Queue & Media Management
  • Dedicated Support with Updates and Bug Fixes.
  • Access to Media Management Tools to create slideshows and media display screens.
  • Access to Live Ribbon Response tiles that show active call data until the call is canceled.
  • Queue management ("Next Customer Please") with voice customization.
  • Export of a summary report of all calls, areas and departments. Indications for average response and performance.
  • Access to Live Table to monitor calls in real-time and export reports in PDF, Excel & CSV.
  • Filter data by date, location, area or department on the live table to fine tune your searches.
Get Started With Avantgarde

FAQ

ask us

Our software is web based, meaning you are able to log in and view/draw reports from anywhere in the world with an internet connection through a secure URL. 

Requirements: 

  • A compatible Vellux solution must be preinstalled. 
  • Stable Internet connection in the form of a LAN network cable.
  • Due to licensing regulations, the customer must provide and install their own TV or Monitor screens, if applicable.

Our software is very user-friendly and intuitive to use, however, if you get stuck there is a dedicated ‘help’ button on the dashboard. 

We provide training on the day of installation, but should you need a refresher, just let us know or visit our support page on Vellux Africa Support. 

Future updates and feature updates will be included in the software at no cost. 

We review pricing each year in August, however we believe in providing value to our clients and will only consider pricing increases if adverse conditions necessitates it.

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