Enhanced Safety and Immediate Assistance
Wireless panic buttons offer a sense of security to residents by providing immediate assistance in case of emergencies. Vellux Africa’s mobile panic buttons, used in over 8,000 active installations, enable residents to summon help with a simple press of a button. When a panic button is activated, dedicated flat screens at various stations within the retirement village clearly indicate the location of the distress call.
This immediate and visible alert ensures that everyone in the vicinity is aware of the pending call until it is canceled by a nurse or caregiver. Such prompt response capabilities significantly enhance safety and provide reassurance to residents and their families.
Insights through Call History Reports
Vellux Africa’s advanced software program allows for comprehensive call history reporting, offering valuable insights into residents’ needs and patterns. The software tracks and records the call history of specific residents, including the frequency and response times of the calls. This data-driven approach enables families to gain a deeper understanding of their loved one’s requirements and overall well-being.
By analyzing the call history, families can identify any recurring issues or incidents that may require attention, such as the need for additional care or a potential transfer to a specialized facility. This transparency provides families with peace of mind, knowing that their loved ones are being attended to promptly and effectively.
Exceptional After-Sales Service
Vellux Africa’s commitment to customer satisfaction extends beyond the initial installation. With a strong focus on after-sales service, the company ensures that clients receive ongoing support and assistance. Clients can easily reach Vellux Africa through various channels, including telephone, email, a dedicated WhatsApp number, or the advanced software program.
Additionally, an online platform allows clients to open and submit tickets, providing them with real-time updates on the progress of their queries. This dedication to exceptional after-sales service reinforces the trust and confidence that clients have in Vellux Africa as a reliable partner in retirement village safety solutions.
Want to read more?
Read about the 4 Key Features to Consider When Choosing a Panic Button System for a Retirement Village.
Learn more about Vellux Africa’s wireless panic button solutions for retirement villages and other industries, visit our website at www.callvellux.com. Stay updated on the latest industry insights by following us on Facebook.
